Field notes
Writing from clinic operations work
Short pieces rooted in healthcare operations analytics for clinic administrators — the questions we hear in briefings and the chart habits that travel well from one clinic to the next.
How clinic administrators can read appointment gaps without drowning in spreadsheets
A practical way to spot empty slots, clustering, and late cancellations using a simple weekly view.
Staffing cover charts that front-office leads will actually use
Why simple cover maps work better than dense heatmaps when you are planning nurses and reception cover for a busy clinic week.
Five room-turnover questions worth asking before you expand clinic hours
Before adding evening clinics, check whether existing rooms are clearing cleanly between patients.
Briefing clinic owners without drowning them in analytics jargon
A short structure for owner meetings: one story, three charts, and a clear ask.