Legal
Privacy policy
This policy explains how Flow Latticehub Co., Ltd. collects and uses personal data when you visit our website or inquire about healthcare operations analytics for clinic administrators.
Data controller
The data controller is Flow Latticehub Co., Ltd., address Street: 13/239-40 Moo 5 Nongprue Sub Dist Tumbol Nongprue Amphoe Chonburi; City: Bang Lamung; State/province/area: Chon Buri; Zip code: 20150; Country calling code: +66; Country: Thailand, email info@flow-latticehub.click, phone 0384064249.
Data we collect
When you submit the contact form we collect your name, email address, selected consultation type, optional preferred kickoff window, and message content. Server logs may record technical data such as IP address, browser type, and pages visited. Cookie data is described in our cookie policy.
Purposes
We use inquiry data to respond to your request, prepare estimates, and — where you become a client — to perform the engagement. We use limited analytics cookies (if accepted) to understand aggregate visit patterns and improve the site.
Legal bases
We process inquiry data to take steps at your request before entering a contract and to pursue legitimate interests in operating a consultancy. Cookie analytics run only with your consent where required.
Retention
Unsuccessful inquiries are typically retained up to 24 months. Client project records are retained for the period required by Thai accounting and professional record-keeping rules, then deleted or anonymized. Analytics data is retained according to the cookie durations listed in the cookie policy.
Sharing
We do not sell personal data. We may share data with service providers who host email or site infrastructure under confidentiality obligations, or when required by Thai law.
International transfers
If a provider processes data outside Thailand, we seek appropriate safeguards consistent with applicable Thai personal data protection requirements and inform you when material transfers affect your inquiry.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, restriction, or objection regarding your personal data, and you may withdraw cookie consent at any time by clearing stored preferences and revisiting the banner settings via the cookie policy instructions. Contact info@flow-latticehub.click to exercise rights. You may also lodge a complaint with the competent Thai authority.
Children
Our site and consultations are directed at clinic professionals. We do not knowingly collect data from children.
Updates
We may update this policy from time to time. The version on this page is the current one.